FAQs

WHAT KIND OF EQUIPMENT DO YOU USE?

We’re proud to be a Rotovac Certified cleaner. Check out the video! Our truck-mounted cleaning systems have high-heat capabilities. This allows us to use fewer detergents when cleaning and limits the possibility of resoiling. Hot water also evaporates quicker, which decreases drying time.

HOW LONG HAVE YOU BEEN IN BUSINESS?

We have been in business since 1972.

ARE YOU A LOCAL BUSINESS OWNER?

Yes, we are proud members of the Mukilteo Chamber of Commerce.

IS MY SATISFACTION GUARANTEED?

At Brandon’s Carpet Cleaning, all of our work is backed by our customer satisfaction guarantee. If you are not happy with the work we’ve done, for any reason, just give us a call and we will re-clean the area of concern.

SPOTS VS. STAINS?

Spots are usually temporary in nature and can be removed by general steam cleaning. Stains, on the other hand, can (in most cases) be removed with specialized procedures.

HOW OFTEN SHOULD I CLEAN MY CARPETS?

This will vary depending on the home and business, but a good rule of thumb is every 12 to 18 months.

WHAT SHOULD I DO BEFORE YOU COME TO CLEAN?

Vacuuming is the single most important day-to-day procedure you can do to extend the life of your carpet. The dirt and grit, if left on the carpet, will scratch the individual fibers and cause it to hold more dirt, giving your carpet a dirty, unclean, or worn appearance.

Move any small pieces of furniture including floor lamps, magazine racks, end tables, coffee tables to an area we are not cleaning. Large furniture such as couches, sofas, and loveseats can stay in its original location.

Inform us of any specific areas of concern in your home or office. This includes areas that you feel may need an enzyme treatment.